Terms of service
# Terms of Service
Welcome to Zevric. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
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# 1. Eligibility and Account Terms
By using this website, you confirm that:
- You are at least 18 years of age or using the website under parental supervision
- The information you provide is accurate and complete
- You are responsible for maintaining the confidentiality of your account and password
We reserve the right to suspend or terminate accounts that provide false information, engage in fraudulent activity, or violate these Terms.
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# 2. Products and Services
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current.
Product colors and appearance may vary slightly depending on device screens and photography.
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities available for purchase
- Refuse service to anyone at our discretion
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# 3. Pricing and Payment
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely through third-party payment providers. By placing an order, you authorize us to charge the provided payment method for the total order amount, including applicable taxes and shipping charges.
Accepted payment methods may include:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (if applicable)
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# 4. Order Acceptance and Cancellation
Placing an order does not guarantee acceptance. Orders may be cancelled or refused due to:
- Product unavailability
- Payment issues
- Suspected fraud
- Incorrect pricing or product information
- Delivery limitations
If your order is cancelled after payment has been processed, eligible refunds will be initiated to the original payment method.
We reserve the right to cancel orders at our sole discretion.
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# 5. Shipping and Delivery
We aim to process and dispatch orders within [7-10] business days.
Delivery timelines may vary depending on:
- Customer location
- Courier availability
- Public holidays
- Unexpected logistical delays
While we strive for timely delivery, Zevric is not liable for delays caused by courier partners, natural events, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
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# 6. Returns, Refunds, and Exchanges
Our return and refund policy is designed to ensure customer satisfaction while protecting against misuse.
Customers may request returns or exchanges subject to:
- Product eligibility
- Return window requirements
- Condition of returned products
Refunds, once approved, may take several business days to reflect depending on the payment provider and banking system.
Certain items may be non-returnable for hygiene, customization, clearance, or other reasons clearly mentioned on the product page.
For return-related assistance, contact us at hello@zevric.in
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# 7. Prohibited Uses
You agree not to use the website:
- For unlawful or fraudulent activities
- To violate any applicable laws or regulations
- To infringe intellectual property rights
- To distribute malware, spam, or harmful code
- To attempt unauthorized access to systems or customer data
- To interfere with website security or functionality
Violation of these Terms may result in account suspension, legal action, or permanent restriction from using our services.
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# 8. Intellectual Property
All website content including logos, branding, text, graphics, images, product designs, and website materials are the intellectual property of Zevric unless otherwise stated.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
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# 9. Limitation of Liability
To the maximum extent permitted by law, Zevric shall not be liable for:
- Indirect or consequential damages
- Loss of profits, revenue, or data
- Delivery delays beyond our control
- Temporary website interruptions
- Errors or inaccuracies in website content
Our total liability for any claim related to a purchase shall not exceed the amount paid by the customer for the relevant order.
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# 10. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such external platforms.
Use of third-party services is subject to their respective terms and policies.
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# 11. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.
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# 12. Governing Law and Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in [Raipur, Chattishgarh], India.
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# 13. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
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# 14. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Zevric
Email: hello@zevric.in
Address: Mowa,Raipur