Shipping policy
# Shipping Policy
Thank you for shopping with Zevric. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand how orders are processed, shipped, and delivered.
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# 1. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation.
Orders are not processed or shipped on:
- Sundays
- Public holidays
- Unexpected operational closure days
During high-demand periods, sales, or holidays, processing times may be slightly extended.
Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.
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# 2. Shipping Methods
We work with trusted courier and logistics partners to ensure reliable delivery.
Available shipping methods may include:
- Standard Shipping
- Express Shipping
- Cash on Delivery (if applicable)
Shipping availability may vary depending on customer location and serviceability.
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# 3. Delivery Timeframes
Estimated delivery timelines:
- Metro Cities: [5-7BUSINESS DAYS]
- Other Cities and Towns: [7-10BUSINESS DAYS]
- Remote Areas: [10-12BUSINESS DAYS]
Please note that delivery timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Natural events
- Operational disruptions
We appreciate your patience in such situations.
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# 4. Shipping Costs
Shipping charges are calculated based on factors such as:
- Delivery location
- Order weight and size
- Selected shipping method
Shipping fees will be displayed during checkout before payment.
Additional charges may apply for remote or special delivery zones.
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# 5. Tracking Information
Once your order is shipped, tracking information will be sent to your registered email address or phone number.
Customers can use the provided tracking link or tracking ID to monitor delivery progress in real time.
If you do not receive tracking details within [2-3 BUSINESS DAYS], please contact us at hello@zevric.in
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# 6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.
Zevric is not responsible for delays caused by:
- Courier service disruptions
- Incorrect shipping information provided by customers
- Failed delivery attempts
- Natural disasters or force majeure events
If your package is marked as delivered but not received, please contact the courier company first and then reach out to us for assistance.
Customers are responsible for providing accurate shipping details during checkout.
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# 7. Lost, Damaged, or Missing Packages
If your order arrives damaged or incomplete, please contact us within [3-5DAYS] of delivery with:
- Order number
- Photos of the package/product
- Description of the issue
We will review the matter and assist with an appropriate resolution.
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# 8. International Shipping
Zevric DOES NOT offer international shipping.
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# 9. Incorrect Address or Failed Delivery
If an incorrect or incomplete shipping address is provided, delivery may be delayed or returned.
Additional shipping charges may apply for re-delivery attempts.
Please ensure all shipping details are accurate before placing an order.
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# 10. Contact Information
For shipping-related questions or assistance, please contact us:
Email: hello@zevric.in
Address: Mowa,Raipur