Privacy policy
# Privacy Policy
At Zevric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
## 1. Information We Collect
When you visit our website or place an order, we may collect the following information:
### Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
### Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and usage data
We collect information when you:
- Create an account
- Place an order
- Subscribe to newsletters
- Contact customer support
- Browse our website
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## 2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and transactional emails
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional offers and marketing communications (only if you opt in)
We do not sell your personal information to third parties.
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## 3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic and performance
- Improve website functionality
- Deliver relevant advertisements
You may choose to disable cookies through your browser settings, though some features of the website may not function properly.
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## 4. Third-Party Services
We may use trusted third-party services to operate our business, including:
- Payment gateways
- Shipping and logistics partners
- Analytics providers
- Marketing and advertising platforms
These third parties may access limited information only as necessary to perform their services and are expected to maintain the confidentiality and security of your data.
Examples may include:
- Shopify
- Razorpay
- PayU
- Google Analytics
- Meta/Facebook Ads
We are not responsible for the privacy practices of external websites or third-party services.
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## 5. Payment Security
All payment transactions are processed through secure and encrypted payment gateways. We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
We take reasonable precautions and follow industry best practices to protect your personal information against unauthorized access, misuse, disclosure, or destruction.
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## 6. Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
You may request deletion of your personal data by contacting us.
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## 7. Customer Rights
As a customer, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request clarification regarding how your data is used
To exercise these rights, contact us using the details provided below.
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## 8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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## 9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.
We encourage customers to review this page periodically.
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## 10. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Zevric
Email: hello@zevric.in
Address: Mowa,Raipur